
This work is licensed under a Creative Commons Attribution 4.0 International License.
Brand Delivery Speed Positioning Strategy and Sales Performance of Food and Beverage Manufacturing Entrepreneurs in Small and Medium Enterprises Sector in Rivers State, Nigeria
Corresponding Author(s) : Dr Lawrence Amadi
American Journal of Economics and Business Management,
Vol. 5 No. 3 (2022): American Journal of Economics and Business Management
Abstract
The study investigated the relationship between brand delivery speed positioning strategy and sales performance of food and beverage manufacturing entrepreneurs in Small and Medium Enterprises (SMEs) sector in Rivers State, Nigeria. The descriptive and quantitative survey research gathered data from 490 entrepreneurs who operate food and beverage SMEs and their customers in Rivers State. A well-structured questionnaire containing 8 items, with five demographic items was used to elicit data from the respondents. After data editing, and reliability analysis of the instrument, inferential statistics was conducted to determine the relationship between brand delivery speed positioning strategy and sales performance with the help of SPSS. The result of the inferential statistical analysis revealed a moderate and positive relationship between brand delivery speed positioning strategy and sales performance. The empirical study concluded that brand delivery speed positioning strategy has a significant predictive capability on sales performance in the context of sales growth. The study therefore recommended that manufacturing entrepreneurs should adopt flexible delivery policy in line with changing demand pattern of their customers, because customer will consider such companies to be reliable and will wish to continue doing business with the firm thereby reducing the possibility of customer defection to competitors.
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- Aaker, A. Kumar, V. & Day, G. (1998). Marketing Research. New York: John Wiley
- Akekue-Alex, N. & Kalu, S. E. (2016). Positioning Strategies and Customer Patronage of Fast- Food Firms in Port Harcourt, Nigeria. European Journal of Business and Management, 8(36), 63-74.
- Asika, N. (2000).Research Methodology in Behavioural Sciences. Lagos: Longman Nigeria Plc.
- Baridam, D. M. (2001). Research Methods in Administrative Sciences. Port Harcourt: Sharebrooke Associates.
- Bertuzzi, T. (2015). The Sales Development Playbook: Build Repeatable Pipeline and Accelerate Growth with Inside Sales. London: Prentice Hall.
- Chelumbrun, J. (2014). The Concept of Product Differentiation in Marketing. Retrieved from https://www.linkedin.com/in/jag-chelumbrun(Assessed 23/8/2018).
- Codjia, M. (2015). Difference between the sales/sales volume. Small Business Chron, Available at: www.smallbusiness.chron.com
- Hawks, D. (2015).Product Positioning in Marketing: Examples, Strategies & Definition.Chapter15/Lesson15Transcript.(Accessed 20/7/2018).
- Heide, M. (2017). A Brand Positioning Strategy Recommendation for an Asian Company. Retrieved from: www.studenttheses.cb.dk(Assessed 22/7/2018).
- Hickey, C. (2017). Marketing Strategies. London: Cambridge University Press.
- Ibeh, K. (2004). “Further Export Participation in Less Performing Developing Countries”. International Journal of Social Economics, 31, (1/2), 94 – 110.
- Janiszewska, K., & Insch, A. (2012). The Strategic Importance of Brand Positioning in the Place Brand Concept: Elements, Structure and Application Capabilities. Journal of International Studies, 5(1), 213-221.
- Kamau, A. N. & Wafula, M. K. (2015). Effects of Strategic Positioning of Service Delivery on Customer Satisfaction - A Case Study of FINA Rank. International Journal of Scientific and Research Publications, 5 (1), 1-15.
- Kamau, A. N. & Wafula, M. K. (2015). Effects of Strategic Positioning of Service Delivery on Customer Satisfaction - A Case Study of FINA Bank. International Journal of
- Kelchner, L. (2014). The advantages of a product differentiation strategy. Small Business. http://smallbusiness.chron.com/advantages-product-differentiation-strategy-17691.html
- Kennan, M. (2015). How to calculate sales turnover. Small Business, Chron. Available at: www.smallbusiness.chron.com
- Khan, N. and Kongar, E. (2014) Innovation and Development of New Product for Customer Satisfaction, Applying on Smart Phone's Security ASEE 2014 Zone I Conference, April 3-5, 2014, University of Bridgeport, Bridgpeort, CT, USA.
- Komaromi, K. (2016). Brand Positioning and Organizational Competitiveness. International Journal of Marketing, 56 (3), 245-256.
- Kongalla, R. (2013). Online Marketing - Differentiation and Positioning. India: India Institute of Tourism and Travel Management.
- Kotler, P. & Armstrong, G. (2004): Principles of Marketing, Upper Saddle River, New Jersey: Pearson Education.
- Kotler, P. (2006). Marketing Management: Planning, Analysis and Implementation(9th ed.). New Jersey: Prentice Hall Publications.
- Kotler, P. (2006). Marketing Management: Planning, Analysis and Implementation (9th Eds.). New Jersey: Prentice Hall Publications.
- Kropp, F.; Lindsay, N. J. & Shoham, A. (2006). Entrepreneurial, Market and Learning Orientations and International Entrepreneurial Business Venture Performance in South African Firms. International Marketing Review, 23(5), 504 – 523.
- KwabenaAdjei, R.D. (2014). Determinants of Customer Loyalty among Mobile Telecom Subscribers in the Brong Ahafo Region of Ghana. International Journal of Business and Social Research, 4 (1), 82-95.
- Lauga, D. O. (2011). Product Positioning in a Two-Dimensional Vertical Differentiation Model: The Role of Quality Costs. Marketing Science, 30(5), 903 - 923.
- Levi, K. (2007). “Differentiate or Diminish: The Art and Necessity of Business Positioning.” Business Management Review, 32 (4), 9-1Z
- Macky, R. (2007). Poor sales performance kills your revenue. Weblink – Retrieved from: http://assess-systems.com.au/blog/2007/poor-sales-performers-kill-your-revenue/
- Mazhar M, Daud S, & Mubin M (2015). Impact of Product Packaging on Consumer Buying Behaviour: Evidence from Karachi. Journal of Marketing and Consumer Research, 16, 35-42.
- McKinsey, C., Baungartner, T. & Hatami, H. (2016). Sales Growth: Five Proven Strategies from the World’s Sales Leaders Hardcover.The Amazon Book Review.
- McLellan, J. (2013). Sales Performance Definition. http//www.eHow.com. (Assessed 29/4/2016).
- Mulei, A. (2005).Evaluation of Effectiveness of Positioning Strategies on Customer Choice: The Case of Laundry Detergents. MBA Thesis, University of Nairobi.
- Musau, S.K (2012). Effectiveness of Positioning Strategies on Consumer Loyalty. International Journal of Business and Social Research, 6 (2), 42-65.
- Nazmul, A. K., Islam, M. S., Hossain, F. & Chowdhury, M. T. (2012). Product Positioning: A Study of Soap Industry in Dhaka City. European Journal of Business and Management, 4(12), 83-95.
- Ndinda, P. (2005). Positioning Strategies used by HMOs in Kenya. MBA Thesis, University of Nairobi.
- Nelson, B. (2015). 12 Sure-Fire Steps to Improve Retail Sales. Business Know-how. Retried from: www.businessknowhow.com (Assessed 23/7/2018).
- Nunnally, J. C., & Bernstein, I. H. (1994).Psychometric theory. 3rd ed. Sydney,Australia McGraw Hill.
- Nwankwo, O. (2013). A Practical Guide to Research Writing for Students of Research Enterprise. (Revised 5th ed). Port Harcourt: University of Port Harcourt Press Ltd.
- Thomas, S. & Alex, D. (2011). Impact of product quality, service quality and contextual experience on customer perceived value and buying intentions. European Journal of Business and Management, 3(3), 276-286.
- Oghojafor, B. E. A., Ladipo, K. A. P., Ighomereho, 0. S. & Odunewu, A. V. (2014). Determinants of customer satisfaction and loyalty in the Nigerian Telecommunications Industry. British Journal of Marketing Studies, 2 (5), 67-83.
- Okpara, J.O & Kumbiadis, N (2009). SMEs Export Orientation and Performance: Evidence from a Developing Economy International Review of Business Research Papers, 5, 109-119.
- Reibstein, D. (2010). Product Positioning. New York: John Wiley & Sons Ltd.
- Roberge, M. (2014). The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100. New York: Macmillan Publications.
- Sajuyigbe, A. S., Ayanleke, S.O. & Ola, O.S. (2013). Impact of Packaging on Organizational Sales Turnover: A Case Study of Patterzon Zoconist Cussons (PZ) Plc, Nigeria. Interdisciplinary Journal of Contemporary Research in Business, 4 (11), 479-508.
- Sara, S. (2017). How to Increase Sales in Retail: The Ultimate Guide. Shopkeep. www.shopkeep.com (Assessed 21/7/2018).
- Stefan, T. (2016). Turnover sales definition. Small Business, Chron. Available at: www. smallBusiness>Running a Business>Sales-turnover-definition.
- Stuyck, J. (2003). Product differentiation in terms of packaging presentation, advertising, trademarks, etc. Retrieved from springer.com/gp/book/9789065440846.
- Sullivan, U. Y., Peterson, R. M. & Krishnan, V. (2012). Value Creation and Firm Sales Performance: The Mediating Roles of Strategic Account Management and Relationship Perception. Industrial Marketing Management, 41, 166–173.
- Tesfom, G., & Lutz, C. (2006). A Classification Of Export Marketing Problems Of Small And Medium Sized Manufacturing Firms In Developing Countries. International Journal of Emerging Markets, 1(3), 262-281.
- Trochin, W. (2006). The Research Methods Knowledge. Cincinnati: Atomic Dog Pub.
- Udegbe, S. E., Idris, A. A. & Olumoko, T. A. (2010). Relationship Marketing and CustomerLoyalty: A Customer Service Approach in Nigerian Companies. Information Management, 2 (4), 167-176.
- Vakilifard, H. & Khozein, A. (2012). Prevention, Appraisal, Internal Failure, External Failure Cost and Quality Optimization. International Journal of Mathematics and Computer Sciences, 10, 539-551.
- Walsh, P. P., & Whelen, C. (2002). Product Differentiation and Firm Size Distribution: An Application to Carbonated Soft Drinks. A Paper Presented at the Network of UK Industrial Economists in Royal Holloway College, the Industry Group in STICERD, London School of Economics and Political Science.
References
Aaker, A. Kumar, V. & Day, G. (1998). Marketing Research. New York: John Wiley
Akekue-Alex, N. & Kalu, S. E. (2016). Positioning Strategies and Customer Patronage of Fast- Food Firms in Port Harcourt, Nigeria. European Journal of Business and Management, 8(36), 63-74.
Asika, N. (2000).Research Methodology in Behavioural Sciences. Lagos: Longman Nigeria Plc.
Baridam, D. M. (2001). Research Methods in Administrative Sciences. Port Harcourt: Sharebrooke Associates.
Bertuzzi, T. (2015). The Sales Development Playbook: Build Repeatable Pipeline and Accelerate Growth with Inside Sales. London: Prentice Hall.
Chelumbrun, J. (2014). The Concept of Product Differentiation in Marketing. Retrieved from https://www.linkedin.com/in/jag-chelumbrun(Assessed 23/8/2018).
Codjia, M. (2015). Difference between the sales/sales volume. Small Business Chron, Available at: www.smallbusiness.chron.com
Hawks, D. (2015).Product Positioning in Marketing: Examples, Strategies & Definition.Chapter15/Lesson15Transcript.(Accessed 20/7/2018).
Heide, M. (2017). A Brand Positioning Strategy Recommendation for an Asian Company. Retrieved from: www.studenttheses.cb.dk(Assessed 22/7/2018).
Hickey, C. (2017). Marketing Strategies. London: Cambridge University Press.
Ibeh, K. (2004). “Further Export Participation in Less Performing Developing Countries”. International Journal of Social Economics, 31, (1/2), 94 – 110.
Janiszewska, K., & Insch, A. (2012). The Strategic Importance of Brand Positioning in the Place Brand Concept: Elements, Structure and Application Capabilities. Journal of International Studies, 5(1), 213-221.
Kamau, A. N. & Wafula, M. K. (2015). Effects of Strategic Positioning of Service Delivery on Customer Satisfaction - A Case Study of FINA Rank. International Journal of Scientific and Research Publications, 5 (1), 1-15.
Kamau, A. N. & Wafula, M. K. (2015). Effects of Strategic Positioning of Service Delivery on Customer Satisfaction - A Case Study of FINA Bank. International Journal of
Kelchner, L. (2014). The advantages of a product differentiation strategy. Small Business. http://smallbusiness.chron.com/advantages-product-differentiation-strategy-17691.html
Kennan, M. (2015). How to calculate sales turnover. Small Business, Chron. Available at: www.smallbusiness.chron.com
Khan, N. and Kongar, E. (2014) Innovation and Development of New Product for Customer Satisfaction, Applying on Smart Phone's Security ASEE 2014 Zone I Conference, April 3-5, 2014, University of Bridgeport, Bridgpeort, CT, USA.
Komaromi, K. (2016). Brand Positioning and Organizational Competitiveness. International Journal of Marketing, 56 (3), 245-256.
Kongalla, R. (2013). Online Marketing - Differentiation and Positioning. India: India Institute of Tourism and Travel Management.
Kotler, P. & Armstrong, G. (2004): Principles of Marketing, Upper Saddle River, New Jersey: Pearson Education.
Kotler, P. (2006). Marketing Management: Planning, Analysis and Implementation(9th ed.). New Jersey: Prentice Hall Publications.
Kotler, P. (2006). Marketing Management: Planning, Analysis and Implementation (9th Eds.). New Jersey: Prentice Hall Publications.
Kropp, F.; Lindsay, N. J. & Shoham, A. (2006). Entrepreneurial, Market and Learning Orientations and International Entrepreneurial Business Venture Performance in South African Firms. International Marketing Review, 23(5), 504 – 523.
KwabenaAdjei, R.D. (2014). Determinants of Customer Loyalty among Mobile Telecom Subscribers in the Brong Ahafo Region of Ghana. International Journal of Business and Social Research, 4 (1), 82-95.
Lauga, D. O. (2011). Product Positioning in a Two-Dimensional Vertical Differentiation Model: The Role of Quality Costs. Marketing Science, 30(5), 903 - 923.
Levi, K. (2007). “Differentiate or Diminish: The Art and Necessity of Business Positioning.” Business Management Review, 32 (4), 9-1Z
Macky, R. (2007). Poor sales performance kills your revenue. Weblink – Retrieved from: http://assess-systems.com.au/blog/2007/poor-sales-performers-kill-your-revenue/
Mazhar M, Daud S, & Mubin M (2015). Impact of Product Packaging on Consumer Buying Behaviour: Evidence from Karachi. Journal of Marketing and Consumer Research, 16, 35-42.
McKinsey, C., Baungartner, T. & Hatami, H. (2016). Sales Growth: Five Proven Strategies from the World’s Sales Leaders Hardcover.The Amazon Book Review.
McLellan, J. (2013). Sales Performance Definition. http//www.eHow.com. (Assessed 29/4/2016).
Mulei, A. (2005).Evaluation of Effectiveness of Positioning Strategies on Customer Choice: The Case of Laundry Detergents. MBA Thesis, University of Nairobi.
Musau, S.K (2012). Effectiveness of Positioning Strategies on Consumer Loyalty. International Journal of Business and Social Research, 6 (2), 42-65.
Nazmul, A. K., Islam, M. S., Hossain, F. & Chowdhury, M. T. (2012). Product Positioning: A Study of Soap Industry in Dhaka City. European Journal of Business and Management, 4(12), 83-95.
Ndinda, P. (2005). Positioning Strategies used by HMOs in Kenya. MBA Thesis, University of Nairobi.
Nelson, B. (2015). 12 Sure-Fire Steps to Improve Retail Sales. Business Know-how. Retried from: www.businessknowhow.com (Assessed 23/7/2018).
Nunnally, J. C., & Bernstein, I. H. (1994).Psychometric theory. 3rd ed. Sydney,Australia McGraw Hill.
Nwankwo, O. (2013). A Practical Guide to Research Writing for Students of Research Enterprise. (Revised 5th ed). Port Harcourt: University of Port Harcourt Press Ltd.
Thomas, S. & Alex, D. (2011). Impact of product quality, service quality and contextual experience on customer perceived value and buying intentions. European Journal of Business and Management, 3(3), 276-286.
Oghojafor, B. E. A., Ladipo, K. A. P., Ighomereho, 0. S. & Odunewu, A. V. (2014). Determinants of customer satisfaction and loyalty in the Nigerian Telecommunications Industry. British Journal of Marketing Studies, 2 (5), 67-83.
Okpara, J.O & Kumbiadis, N (2009). SMEs Export Orientation and Performance: Evidence from a Developing Economy International Review of Business Research Papers, 5, 109-119.
Reibstein, D. (2010). Product Positioning. New York: John Wiley & Sons Ltd.
Roberge, M. (2014). The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100. New York: Macmillan Publications.
Sajuyigbe, A. S., Ayanleke, S.O. & Ola, O.S. (2013). Impact of Packaging on Organizational Sales Turnover: A Case Study of Patterzon Zoconist Cussons (PZ) Plc, Nigeria. Interdisciplinary Journal of Contemporary Research in Business, 4 (11), 479-508.
Sara, S. (2017). How to Increase Sales in Retail: The Ultimate Guide. Shopkeep. www.shopkeep.com (Assessed 21/7/2018).
Stefan, T. (2016). Turnover sales definition. Small Business, Chron. Available at: www. smallBusiness>Running a Business>Sales-turnover-definition.
Stuyck, J. (2003). Product differentiation in terms of packaging presentation, advertising, trademarks, etc. Retrieved from springer.com/gp/book/9789065440846.
Sullivan, U. Y., Peterson, R. M. & Krishnan, V. (2012). Value Creation and Firm Sales Performance: The Mediating Roles of Strategic Account Management and Relationship Perception. Industrial Marketing Management, 41, 166–173.
Tesfom, G., & Lutz, C. (2006). A Classification Of Export Marketing Problems Of Small And Medium Sized Manufacturing Firms In Developing Countries. International Journal of Emerging Markets, 1(3), 262-281.
Trochin, W. (2006). The Research Methods Knowledge. Cincinnati: Atomic Dog Pub.
Udegbe, S. E., Idris, A. A. & Olumoko, T. A. (2010). Relationship Marketing and CustomerLoyalty: A Customer Service Approach in Nigerian Companies. Information Management, 2 (4), 167-176.
Vakilifard, H. & Khozein, A. (2012). Prevention, Appraisal, Internal Failure, External Failure Cost and Quality Optimization. International Journal of Mathematics and Computer Sciences, 10, 539-551.
Walsh, P. P., & Whelen, C. (2002). Product Differentiation and Firm Size Distribution: An Application to Carbonated Soft Drinks. A Paper Presented at the Network of UK Industrial Economists in Royal Holloway College, the Industry Group in STICERD, London School of Economics and Political Science.