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The Impact of Using Knowledge Management to Improve Competitive Advantage (Review)
Corresponding Author(s) : Abdul Raheem Y. O. AL Abdiy
American Journal of Economics and Business Management,
Vol. 8 No. 2 (2025): February
Abstract
Knowledge management has become a critical factor for organizations seeking to enhance their competitive edge. By effectively leveraging their accumulated experiences and data, organizations can make informed strategic decisions that ensure long-term sustainability. This research explores the intricate relationship between knowledge management and competitive advantage, emphasizing the impact of this connection and the utilization of untapped resources in building robust competitive capabilities. The study aims to clarify the concepts and objectives of knowledge management, highlight the link between knowledge management and competitive advantage, and focus on the role of knowledge and its organization in improving organizational performance. The study reveals that knowledge management contributes to increased productivity, improved service quality, enhanced knowledge acquisition, and the achievement of a competitive advantage that hinges on exploiting both the tacit and explicit knowledge within organizations. This research advocates for the adoption of effective knowledge management systems that leverage modern technology, foster an organizational culture that promotes knowledge sharing among individuals, and prioritize investments in knowledge to stimulate creativity and drive excellence. The study underscores that organizations that strategically invest in knowledge management are well positioned to attain a sustainable competitive advantage by enhancing efficiency and fostering organizational learning.
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- A. H. Dawudi, "The impact of knowledge management on the competitive advantage - a field study on a sample of Algerian institutions," Finance and Business Economy Magazine, 2021.
- A. S. Al-Ali et al., Knowledge Management, 1st ed. Amman: Dar Al Masirah for Publishing and Distribution, 2006.
- F. A. Q. O. Al Abdullah, "The role of the customer relationship management system in achieving the competitive advantage - Applied research in the Ministry of Industry and Minerals, the General Company for Electrical and Electronic Industries," Baghdad College Journal of University Economic Sciences, 2023.
- H. A. Hassan, Cognitive Management Strategies. Amman: Enrichment for Publication and Distribution, 2010.
- H. T. Ashour and A. M. Kifah, "The impact of knowledge management strategies in the stages of crisis management, an analytical study in the General Company for Medicines and Medical Supplies in Samarra," Tikrit Magazine for Administrative and Economic Sciences, 2022.
- A. bin Omar, "Knowledge management applications contribute to enhancing the competitive advantage in Algeria's banks," Ph.D. dissertation, College of Economic and Commercial Sciences and Management Sciences, Algeria, 2019.
- H. Atika, "Competitive advantage," Studies Journal of Sociology Organizations, no. 5, 2015.
- H. K. Kazem, Cognitive Organization, 1st ed. Amman: Dar Safa for Publishing and Distribution, 2009.
- F. Maqrash, J. Qudam, and M. Hariksh, "The impact of the quality of the service on achieving the competitive advantage of small and medium enterprises - a case study of a hotel group in the state of Jijel," Commercial Science Magazine, 2019.
- M. Falaq, F. bin Dhofra, and S. A. Gedo, "Knowledge management as an input to sustain the competitive advantage of business organizations - a field study of the operating company Mobilis," Economic Notebooks Magazine, 2019.
- M. H. Al-Saadi, Cognitive Organization, 1st ed. Amman: Dar Safa for Publishing and Distribution, 2010.
- M. H. Al-Wadi and A. F. Al-Zoghbi, "Total quality management supplies as a tool to achieve competitive advantage," Issue 08, Jordan, 2011.
- M. S. Majid, "The elements of continuous improvement and its role in achieving a sustainable competitive advantage - an analytical study," Tikrit Magazine for Administrative and Economic Sciences, 2017.
- M. M. Naguib, "The role of the tourism marketing mix in achieving the competitive advantage - an exploratory study," Egypt: Date for Publishing and Software, 2011.
- N. A. M. A. M. Nour, "The role of knowledge management in achieving the competitive advantage in the application to the company," Master’s thesis, Eng. Khartoum Distoral, University of Nile, 2019.
- M. Al-Qutb, The Strategic Option and Its Effect on Achieving the Competitive Advantage. Amman: Dar Al-Hamid for Publishing and Distribution, 2011.
- M. N. M. Hassan, "Relationship marketing department and its impact on the competitive advantage," Master’s research, College of Graduate Studies, University of Sudan for Science and Technology, 2014.
- N. Omaima, "The effect of knowledge management processes on achieving a competitive advantage - a field study at the Great Mills Corporation of South Omash-Biskra," 2023.
- H. Qari, "The role of knowledge management in achieving the competitive advantage," University of Mohamed Khadr, Biskra, Algeria, 2014.
- S. Shanbi and A.-S. bin Lakhdar, "Achieving the sustainable development strategy through the competitive advantage of the institution," Administrative and Economic Research Magazine, 2017.
- A. Siddiqi and A. Farza, "Knowledge management contribution to achieving competitive advantage - Apple case study," The Franchise Magazine for Economics and Management Research, 2022.
- Y. Ahmed and D. M. Al-Amin, "Analysis of the force affecting the competitive advantage of Algerian economic institutions by presenting a portrait model - a case study of the Saidal Pharmaceutical Complex," Journal of Management and Development for Research and Studies, no. 1, 2019.
- N. I. Al-Zahir, Knowledge Management, 1st ed. Amman: A Wall for the International Book for Publishing and Distribution, 2009.
- B. M. Al-Muharat, Knowledge Management in IT. Amman: The House of Time for Publishing and Distribution, 2012.
- N. Abdullah, Knowledge Management, Strategic Concepts
References
A. H. Dawudi, "The impact of knowledge management on the competitive advantage - a field study on a sample of Algerian institutions," Finance and Business Economy Magazine, 2021.
A. S. Al-Ali et al., Knowledge Management, 1st ed. Amman: Dar Al Masirah for Publishing and Distribution, 2006.
F. A. Q. O. Al Abdullah, "The role of the customer relationship management system in achieving the competitive advantage - Applied research in the Ministry of Industry and Minerals, the General Company for Electrical and Electronic Industries," Baghdad College Journal of University Economic Sciences, 2023.
H. A. Hassan, Cognitive Management Strategies. Amman: Enrichment for Publication and Distribution, 2010.
H. T. Ashour and A. M. Kifah, "The impact of knowledge management strategies in the stages of crisis management, an analytical study in the General Company for Medicines and Medical Supplies in Samarra," Tikrit Magazine for Administrative and Economic Sciences, 2022.
A. bin Omar, "Knowledge management applications contribute to enhancing the competitive advantage in Algeria's banks," Ph.D. dissertation, College of Economic and Commercial Sciences and Management Sciences, Algeria, 2019.
H. Atika, "Competitive advantage," Studies Journal of Sociology Organizations, no. 5, 2015.
H. K. Kazem, Cognitive Organization, 1st ed. Amman: Dar Safa for Publishing and Distribution, 2009.
F. Maqrash, J. Qudam, and M. Hariksh, "The impact of the quality of the service on achieving the competitive advantage of small and medium enterprises - a case study of a hotel group in the state of Jijel," Commercial Science Magazine, 2019.
M. Falaq, F. bin Dhofra, and S. A. Gedo, "Knowledge management as an input to sustain the competitive advantage of business organizations - a field study of the operating company Mobilis," Economic Notebooks Magazine, 2019.
M. H. Al-Saadi, Cognitive Organization, 1st ed. Amman: Dar Safa for Publishing and Distribution, 2010.
M. H. Al-Wadi and A. F. Al-Zoghbi, "Total quality management supplies as a tool to achieve competitive advantage," Issue 08, Jordan, 2011.
M. S. Majid, "The elements of continuous improvement and its role in achieving a sustainable competitive advantage - an analytical study," Tikrit Magazine for Administrative and Economic Sciences, 2017.
M. M. Naguib, "The role of the tourism marketing mix in achieving the competitive advantage - an exploratory study," Egypt: Date for Publishing and Software, 2011.
N. A. M. A. M. Nour, "The role of knowledge management in achieving the competitive advantage in the application to the company," Master’s thesis, Eng. Khartoum Distoral, University of Nile, 2019.
M. Al-Qutb, The Strategic Option and Its Effect on Achieving the Competitive Advantage. Amman: Dar Al-Hamid for Publishing and Distribution, 2011.
M. N. M. Hassan, "Relationship marketing department and its impact on the competitive advantage," Master’s research, College of Graduate Studies, University of Sudan for Science and Technology, 2014.
N. Omaima, "The effect of knowledge management processes on achieving a competitive advantage - a field study at the Great Mills Corporation of South Omash-Biskra," 2023.
H. Qari, "The role of knowledge management in achieving the competitive advantage," University of Mohamed Khadr, Biskra, Algeria, 2014.
S. Shanbi and A.-S. bin Lakhdar, "Achieving the sustainable development strategy through the competitive advantage of the institution," Administrative and Economic Research Magazine, 2017.
A. Siddiqi and A. Farza, "Knowledge management contribution to achieving competitive advantage - Apple case study," The Franchise Magazine for Economics and Management Research, 2022.
Y. Ahmed and D. M. Al-Amin, "Analysis of the force affecting the competitive advantage of Algerian economic institutions by presenting a portrait model - a case study of the Saidal Pharmaceutical Complex," Journal of Management and Development for Research and Studies, no. 1, 2019.
N. I. Al-Zahir, Knowledge Management, 1st ed. Amman: A Wall for the International Book for Publishing and Distribution, 2009.
B. M. Al-Muharat, Knowledge Management in IT. Amman: The House of Time for Publishing and Distribution, 2012.
N. Abdullah, Knowledge Management, Strategic Concepts