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The Role of HR Information Systems, Competence and Work Discipline in Improving Employee Performance in (Study of Regional Revenue Management UPT Jember District)
Corresponding Author(s) : Dana Muhammad Nur Alam
American Journal of Economics and Business Management,
Vol. 7 No. 12 (2024): December
Abstract
The purpose of this research is to analyze and determine the role of HR Information Systems, Competency and Work Discipline in Increasing Employee Performance in (UPT Study of Jember Regency Regional Revenue Management). This research uses a qualitative research approach with a descriptive type. Data collection techniques use observation, interviews and documentation. Data analysis uses an interactive model of Milles, Huberman and Saldana theory with steps of data collection, data reduction, data presentation and conclusion drawing, data validity using source triangulation and technique triangulation. The results of this research are: 1) HR information systems play an important role in employee performance, namely attendance using FC ID finger print because recording digital attendance is one of the first steps to improve the performance of employees at the Jember Regional Revenue Management UPT. 2) Employee competency plays an important role in improving performance at the Jember Regional Revenue Management UPT. a) Interpersonal competence (active joint operations and socialization of superior service schedules). b) Leadership competency (Jember coordinator performance evaluation meeting). c) Personality competency (optimization of external services to collect motor vehicle tax arrears). d) Public service competency (mobile samsat). 3) Work discipline plays a very important role in improving employee performance in terms of timeliness, compliance with rules and procedures and ensuring tasks are completed on time. a) Timeliness (digital attendance). b) Compliance with regulations (definite time for coming to the office and completing tasks), c) Ensuring that each task is completed on time (actively coordinating data collection section and matching data related to P-AP TA.2024
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- Sri Farida, Umi., Hartono, HUMAN RESOURCES MANAGEMENT TEXTBOOK II. Ponorogo: Library Umpo, 2016.
- Hasibuan, Human Resource Management, Revision. Jakarta: Bumi Aksara, 2017.
- S. Mulyani, Introduction to Human Resources Management. Jakarta: Cipta Media Nusantara, 2021.
- K. J. Nurwin and A. Frianto, "The Influence of Competency and Motivation on Company Employee Performance Insurance," J. Management Science, vol. 9, no. 3, pp. 876–885, 2021, doi: 10.26740/jim.v9n3.p876-885.
- D. Pranitasari and K. Khotimah, "Analysis of Employee Work Discipline at PT. Bont Technologies Nusantara," J. Accountant. and Manaj., vol. 18, no. 01, pp. 22–38, 2021, doi: 10.36406/jam.v18i01.375.
- K. A. Miskiani and I. W. Bagia, "Increasing Employee Performance through Work Motivation, Work Discipline," Prospect J. Manaj. and Business, vol. 2, no. 2, pp. 120–129, 2020.
- Wijayantini, B., & Safitri, R., "Determinants of Leadership Style and Communication on Bumdes Manager Performance During the Pandemic," SEGMEN: Jurnal Manajemen dan Bisnis, vol. 18, no. 2, 2022.
- R. Yuananda and I. H. Indriati, "The influence of compensation, workload, and work environment on job satisfaction of C. Simanjuntak Yogyakarta manna campus (mirota campus) employees," Performance, vol. 19, no. 2, pp. 205–214, 2022, doi: 10.30872/jkin.v19i2.11170.
- Priyono, Human Resource Management. Sidoarjo: Zifatama Publisher, 2010.
- R. Gusty, H. Tua R.F.S., and A. Ardianto, "Implementation of a human resources information system in the E Performance program at the Personnel, Education and Training Agency (BKPP) Kuantan Singingi Regency," JAPS J. Adm. Polit. and Sauce., vol. 1, no. 2, pp. 121–140, 2020.
- Sugiyono, Educational Research Methods: Quantitative, Qualitative and R&D Approaches. Bandung: Alfabeta, 2015.
- Agrawal, S. (2022). Trends in Performance Management System: A Study of Indian Service Provider Companies. Global Business Review, 23(2), 479–492. https://doi.org/10.1177/0972150919867853
- Akhtar, M. (2018). Strategic performance management system in uncertain business environment: An empirical study of the Indian oil industry. Business Process Management Journal, 24(4), 923–942. https://doi.org/10.1108/BPMJ-05-2017-0102
- Berber, N. (2012). Internal audit of compensations and benefits: Tasks and risks in production systems. Engineering Economics, 23(4), 414–424. https://doi.org/10.5755/j01.ee.23.4.1143
- Efendi, R. (2018). Usefulness analysis of accrual based accounting information on local government financial statement: A qualitative study. International Journal of Scientific and Technology Research, 7(11), 10–21.
- Habiburahman, M. (2024). Beyond Benchmarks: Assessing Knowledge Graph Completion Methods on Non-Benchmark Employee Data. 2024 International Conference on Data Science and Its Applications, ICoDSA 2024, 28–33. https://doi.org/10.1109/ICoDSA62899.2024.10652136
- Haziazi, M. Al. (2020). Implementing e-human resource management for improving organizational performance: A conceptual framework in the Oman context. Proceedings of the 15th European Conference on Management, Leadership and Governance, ECMLG 2019, 11–16. https://doi.org/10.34190/MLG.19.134
- Kajouri, D. K. (2013). Readiness assessment of human resources (HR) for ERP implementation in governmental organization; Case study: The agricultural Jahad Organization of Qazvin Province. Life Science Journal, 10, 605–612.
- Madhumita, G. (2024). AI-powered Performance Management: Driving Employee Success and Organizational Growth. 5th International Conference on Recent Trends in Computer Science and Technology, ICRTCST 2024 - Proceedings, 204–209. https://doi.org/10.1109/ICRTCST61793.2024.10578371
- Palshikar, G. K. (2018). Mining supervisor evaluation and peer feedback in performance appraisals. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 10762, 628–641. https://doi.org/10.1007/978-3-319-77116-8_47
- Pouransari, S. (2013). Impact of human resource management information systems on the quality of appraisal performance process. Proceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2013.
- Tawbe, M. (2021). Digitalization in the development of human resource management in the republic of belarus. R-Economy, 7(2), 133–141. https://doi.org/10.15826/recon.2021.7.2.012
References
Sri Farida, Umi., Hartono, HUMAN RESOURCES MANAGEMENT TEXTBOOK II. Ponorogo: Library Umpo, 2016.
Hasibuan, Human Resource Management, Revision. Jakarta: Bumi Aksara, 2017.
S. Mulyani, Introduction to Human Resources Management. Jakarta: Cipta Media Nusantara, 2021.
K. J. Nurwin and A. Frianto, "The Influence of Competency and Motivation on Company Employee Performance Insurance," J. Management Science, vol. 9, no. 3, pp. 876–885, 2021, doi: 10.26740/jim.v9n3.p876-885.
D. Pranitasari and K. Khotimah, "Analysis of Employee Work Discipline at PT. Bont Technologies Nusantara," J. Accountant. and Manaj., vol. 18, no. 01, pp. 22–38, 2021, doi: 10.36406/jam.v18i01.375.
K. A. Miskiani and I. W. Bagia, "Increasing Employee Performance through Work Motivation, Work Discipline," Prospect J. Manaj. and Business, vol. 2, no. 2, pp. 120–129, 2020.
Wijayantini, B., & Safitri, R., "Determinants of Leadership Style and Communication on Bumdes Manager Performance During the Pandemic," SEGMEN: Jurnal Manajemen dan Bisnis, vol. 18, no. 2, 2022.
R. Yuananda and I. H. Indriati, "The influence of compensation, workload, and work environment on job satisfaction of C. Simanjuntak Yogyakarta manna campus (mirota campus) employees," Performance, vol. 19, no. 2, pp. 205–214, 2022, doi: 10.30872/jkin.v19i2.11170.
Priyono, Human Resource Management. Sidoarjo: Zifatama Publisher, 2010.
R. Gusty, H. Tua R.F.S., and A. Ardianto, "Implementation of a human resources information system in the E Performance program at the Personnel, Education and Training Agency (BKPP) Kuantan Singingi Regency," JAPS J. Adm. Polit. and Sauce., vol. 1, no. 2, pp. 121–140, 2020.
Sugiyono, Educational Research Methods: Quantitative, Qualitative and R&D Approaches. Bandung: Alfabeta, 2015.
Agrawal, S. (2022). Trends in Performance Management System: A Study of Indian Service Provider Companies. Global Business Review, 23(2), 479–492. https://doi.org/10.1177/0972150919867853
Akhtar, M. (2018). Strategic performance management system in uncertain business environment: An empirical study of the Indian oil industry. Business Process Management Journal, 24(4), 923–942. https://doi.org/10.1108/BPMJ-05-2017-0102
Berber, N. (2012). Internal audit of compensations and benefits: Tasks and risks in production systems. Engineering Economics, 23(4), 414–424. https://doi.org/10.5755/j01.ee.23.4.1143
Efendi, R. (2018). Usefulness analysis of accrual based accounting information on local government financial statement: A qualitative study. International Journal of Scientific and Technology Research, 7(11), 10–21.
Habiburahman, M. (2024). Beyond Benchmarks: Assessing Knowledge Graph Completion Methods on Non-Benchmark Employee Data. 2024 International Conference on Data Science and Its Applications, ICoDSA 2024, 28–33. https://doi.org/10.1109/ICoDSA62899.2024.10652136
Haziazi, M. Al. (2020). Implementing e-human resource management for improving organizational performance: A conceptual framework in the Oman context. Proceedings of the 15th European Conference on Management, Leadership and Governance, ECMLG 2019, 11–16. https://doi.org/10.34190/MLG.19.134
Kajouri, D. K. (2013). Readiness assessment of human resources (HR) for ERP implementation in governmental organization; Case study: The agricultural Jahad Organization of Qazvin Province. Life Science Journal, 10, 605–612.
Madhumita, G. (2024). AI-powered Performance Management: Driving Employee Success and Organizational Growth. 5th International Conference on Recent Trends in Computer Science and Technology, ICRTCST 2024 - Proceedings, 204–209. https://doi.org/10.1109/ICRTCST61793.2024.10578371
Palshikar, G. K. (2018). Mining supervisor evaluation and peer feedback in performance appraisals. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 10762, 628–641. https://doi.org/10.1007/978-3-319-77116-8_47
Pouransari, S. (2013). Impact of human resource management information systems on the quality of appraisal performance process. Proceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2013.
Tawbe, M. (2021). Digitalization in the development of human resource management in the republic of belarus. R-Economy, 7(2), 133–141. https://doi.org/10.15826/recon.2021.7.2.012